1. Mail in deposit – check the remarks given by Postman on deposit mail, arrange delivery of mail by contacting the addressees over phone, if possible.
2. Check whether mail has been date stamped before delivery?
3. Check the quantity of stamping and take appropriate action to improve the quality of stamping.
4. Check whether opening of mail bags is done properly. Check whether unpaid, missent and deliverable mails are segregated properly.
5. Check % of RTS mail. Check % of missent mail and take action to improve the % of RTS and missent. Check that RFD targets are being achieved by the SO (in case of project arrow office)
6. Check the returns from Postman and satisfy yourself that Postman has taken all efforts to deliver the mail.
7. Check whether “Unpaid Taxation Register”, “Bag Opening Register” are maintained properly.
8. Check whether Due Mail and Sorting List is on records and whether it requires any changes?
ACCOUNTS
9. Check whether Memo of Authorized balances is on records and does it require any changes? If so review and get it reissued.
10. Check whether SO is having stock of Postage stamps and stationery as authorized in Consolidated Memo of Authorized Balances?
11. Check whether SO is supplying the stamps and stationery to BOs as per Memo of Authorized Balances and whether any BO is having the stock of stamps less than the authorization. If so, get the supply made by SO immediately.
12. Check whether stock of IPOs is being replenished by the HO as per Memo of IPOs sold. Check whether SO is having stock of IPOs as per authorization.
SAVINGS BANK AND CBS
13. Check whether signature scanning is completed.
14. Check whether stock of NSCs is available at SO as per authorization and SO is having sufficient stock of NSCs of small denominations.
15. Check whether staff on the counter is aware about the target of SO and he/she is making all efforts for opening of new accounts against closed one and issue of certificates against discharged one.
16. Check whether the stock of Passbooks is available with SO commensurate with target allotted to SO.
17. Check what is the ratio for closure to open accounts of the SO. Try to improve the ratio by opening of 4 accounts against each closed account.
18. Check the Minus Balance cases status and take appropriate action.
19. Check the SBCO objection status and take appropriate action.
20. Check the status for data migration from SO to HO.
OTHER POINTS
21. Check the position of targets and achievements of SO for various types of targets.
22. Check whether drill cloth of the stamp pads has been changed and quality of stamping is good.
23. Check whether the current and old record has been kept properly and neatly.
24. Check whether the deposit mail is kept in custody properly.
25. Check the general cleanliness of the SO to see that the SO is in presentable condition.
TECHNOLOGY
26. Check whether the SPM and the staff working on computers is having the knowledge about departmental software.
27. All modules are being used by the SO and proper manner.
28. All communications are being done by the SO properly and timely.
29. Whether the stock of items shown in system and actual stock held by the SO are matching. If not, get it rectified.
30. Check whether all PCs and printers are working properly.
Source : IPASP MAH
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