CIF stands for ''Customer Information File''. There are following commands which is using Finacle given here with description. Please read carefully and feel easy with CIF.
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CDEDUP
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· Click on Go
· Give required parameters
· Click on Proceed
· System will show the list of CIFs as per the criteria specified.
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CCRC / CIFCR
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· Function – Add
· Click on Go
· Title – Select from searcher
· First Name – Give surname
· Last Name – Give name
· Father name
· Tax status – Select from searcher based on tax status of the customer
· Date of Birth – DD-MM-YYYY
· Pan Card No. – Give pan no. if tax status is selected as Pan Card
· Gender – Click on relevant Radio Button
· Income – Give Amount
· Income Type – Select from drop down menu
· Occupation Type – Select from drop down menu
· Doc Type - Select code as relevant from searcher
· Doc Code – Select code as relevant from searcher.(If UID then UID Auth must – click on radio button Yes / No)
· Unique ID – Give ID no.
· If more documents then click on expand button
· Address details in lines 1, 2, 3 (When address is given in the line 1, using tab move on next field, system will automatically populate Address Valid From and Country fields)
· Address valid from – Give date from which customer is staying on the address
· Type Pin Code and City and State fields are auto populated
· TDS Table Code – Select from searcher based on Tax Status of the customer
· Primary Relationship Manager ID - CIFRM
· Click on Submit for verification.
· Note the CIF ID
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CCRC / CIFCR
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· Function – Reject (By Supervisor)
· Click on Submit
· User to amend details by choosing Menu Shortcut – CCRC / CIFCR; Function – Modify
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CCRC / CIFCR
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· Function – Verify
· CIF ID
· Click on Go
· Click on Submit
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CMRC / CIFMD
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· Function – Modify
· Make the necessary amendment
· Click on Submit for verification
· Supervisor to verify – Menu CMRC / CIFMD ; Function – Verify
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CMRC / CIFMD
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· Function – M – Modify
· CIF ID
· Click on Go
· Customer Status – Click on Radio Button Deceased
· Date of Death – Give date of death of the customer
· Click on Submit to Verify
· Supervisor to verify – Menu Shortcut – CMRC / CIFMD ; Function – Verify
· Note: System will automatically suspend the CIF
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CMRC / CIFMD
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· Function – S – Suspend
· CIF ID
· Reason Code – Select from Searcher
· Click on Go
· Click on Submit to Verify
· Supervisor to verify – Menu Shortcut – CMRC / CIFMD ; Function – Verify
· Similarly Un-suspend the CIF – Choose Function – U – Unsuspend
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HCCA
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· Function – Modify
· Account no. which is to be transferred
· Click on Go
· New CIF ID – Give new CIF ID under which the a/c is to be transferred
· Change name if need be ( In case of death of primary a/c holder or certificate transfer cases)
· Reason Code – Select from searcher
· Click on Submit for verification
· Supervisor to verify – Menu Shortcut – HCCA ; Function – Verify
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HCRV
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· Give CIF ID
· Click on Go – System will fetch the name
· Click on Go
· System will show CIF details
· Click on Account tab
· Click on Go
· System will show list of all accounts attached to the CIF
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HCUDET
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· CIF ID
· Click on Go
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