Issue-1:
Speed net package is automatically
closed when the article number is scanned in Transfer-to-postman option
Solution:
The pin code of this article is
not of your office. Simply return the article by writing pin code mismatch. To
login speednet, press cntrl+alt+del select task manager, select process tab
click on speednet.exe and click on end process. Now open speednet again.
(To return article, open speednet operator login ->
press Cntrl+C press enter key 3 times, scan the article and close bag after
scanning all other articles.)
Issue-2
Article is not listed when article
number is scanned in transfer-to-postman option.
Solution-:
Type the article number instead of
scanning. Now one message will be shown. “No article data”. Go to supervisor of
speednet tools->request resnd COD booking data-> scan the article and
click on appropriate button. Exit and run speednet communication.
Try to transfer after an hour. If
data is still not available, track the article in indiapost website.
for kerala Circle
If the booking data is not available, mail the article
number) with subject booking data issue) to ecommerce.keralapost@gmail.com.
Data will be received next day.
COMMON OMISSIONS
1. Many offices will account BPCOD
amount correctly in daily account but corresponding article will not be shown
as delivered in BO remarks option in postman operator. The sender will not get
the amount until you show the article as delivered in BO remarks screen of
postman module and verification in supervisor.
2. What if you forgot to show
delivery of some CODs which are actually delivered and accounted?
Solution. Go to BO remarks option
of COD in postman and select the article and click OK. Now go to COD
verification screen without changing the date, click on fetch after selecting
the concerned BO. Now the article will be shown. After this, select the date on
which the amount is actually accounted. Now click on verify option.
source:http://potools.blogspot.in/
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