SCSS death closure can be done only at HO. When
death is reported, first of all, date of death is to be entered in CIF
Modification menu and verified by the Supervisor. After sanction of death claim
case, account closure form alongwith Passbook is to be sent to HO (if account
stands at SO). . Only Supervisor of HPO can close the account by following the
process given below and Postmaster of HPO has to verify the transaction:-
a). First Supervisor has to
invoke HINTTM menu and give the SCSS account number and choose SBRATE and give
start date as Date of death and Verifier can verify the same record.
This is done to ensure until date of death, SCSS
rate is given to customer and from date of death till date only SB rate will be
given to customer.
b) After HINTTM verification, user can invoke
HCAACTD and system will automatically change the closure value date and user has to apply mind and change the
reason code as "DEATH" to ensure no penalty is applied to this
account.
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