Solution For Wrongly Deposited In TD/MIS/SCSS Sundry Account In DOP Finacle

Issue Reported:During interest payment from MIS/TD/SCSS sundry account to SB account by mistake user has debited SB account and credited Sundry account. Now how to withdraw this credited amount from Sundry account.

In the above figure it is clear that the user credited to 0335 sundry account instead of SB account by mistake.

Solution:

Here we have to reverse the correct transaction.

1.Invoke HTM menu and give debit account as MIS/TD/SCSS Sundry account

2. Navigate to Additional Part tran details screen

Change Filter to "SELECT" and give Start date and end as Tran date of Sundry credit transaction date and then click on Go then it will fetch all transactions of given amount and date.

Click on Tran Details look up to cross check the transactions details.If this is the Sundry credit transaction then reverse the transaction and pay to the customer.

Then finally click on Accept ans submit the transaction. System will generate the tran id note down the tran id and verify in the Supervisor in HTM menu.