Solution for PPF/SSA deposit error-"Deposit not allowed for INVALID accounts"

Solution for PPF/SSA deposit error-"Deposit not allowed for INVALID accounts"

• Most often we will get the error "Deposit not allowed for INVALID accounts" when we try to deposit for SSA or PPF account using the menu CPDTM.
• The error screen shot will be as shown in the below figure.

• From the above screen shot it is clear that system thrown the said error.

Reason:

1. The above error will occur mainly when the account is frozen i..e, by default PPF and SSA accounts are in Debit freeze condition.
2. But when the account is in Total freeze condition then the above error occurs whil accepting the deposit for SSA or PPF accounts.

Solution:

• In Supervisor Login --- Use the menu HAFSM and select the function as Unfreeze,enter the account number and submit.
• In the next step in another Supervisor Login--- Use the menu HAFSM, select the function as Verify and submit the modification done in the supervisor.
• Again in the next step in Supervisor Login ---- Use the menu HAFSM, select the function as Freeze, enter the account number and then debit freeze the account.
• Finally in another Supervisor Login --- Use the menu HAFSM---Verify the modification done in the supervisor.