SCSS Death Closure within Lock Up Period in DOP Finacle

SCSS death closure can be done only at HO. When death is reported, first of all, date of death is to be entered in CIF Modification menu and verified by the Supervisor. After sanction of death claim case, account closure form alongwith Passbook is to be sent to HO (if account stands at SO). Only Supervisor of HPO can close the account by following the process given below and Postmaster of HPO has to verify the transaction:-

•  First Supervisor has to invoke HINTTM menu and give the SCSS account number and choose SBRATE and give start date as Date of death and Verifier can verify the same record..

• This is done to ensure until date of death, SCSS rate is given to customer and from date of death till date only SB rate will be given to customer.

 

• After HINTTM verification, user can invoke HCAACTD and system will automatically change the closure value date  and user has to apply mind and change the reason code as "DEATH" to ensure no penalty is applied to this account.