Certificates Discharge Error In DOP Finacle

• When we close the KVP or NSC certificate then we will face the error " A/C balance is not equal to Repayment account" 
• This error usually we face when we try to discharge the certificates by using the bulk closure option i.e., CNSBCV. 
• This is a technical error this should be handled at the back end by the Help Desk team. 
• The error can be viewed in HPR(Print Report) menu as shown in the below figure 

Raise the ticket for the above problematic accounts with the Infosys HD(Help Desk) team.

Solution For The Above Problem:-

1. Infosys HD team will correct the balance and then they will inform to execute the command HUHNU (This menu is accessible to CEPT team only. 
2. CEPT team will run the command HUHNU for the problematic accounts. 
3. Then after this step user can discharge the certificate and verify in the supervisor.