Procedure for closure of NSS87 Accounts

Following is the procedure for closure of NSS87 Accounts

• If customer submits, 15G/15H update the same in CASBAM and verify; if not submitted, TDS recovery has to be done
• Account closure to be attempted in HCAAC
• If there is message to collect TDS charges, user has to check HACLI for the account and ensure interest amount is calculated and posted. In case of heavy loads on the server , the generation of interest might take some time, (10-15 minutes.)
• If HCACC is attempted before interest is posted, error message will be displayed in HCACC "Run HACINT"; do not report this as an error.
• After ensuring that interest is posted, Collect charges using HCACC and then proceed for closure in HCAAC.