Solution for inter-sol operations error in DOP Finacle

• Inter-sol transactions can be accepted in DOP Finacle for all the accounts.
• When we are performing the inter-sol operations for PPF accounts make sure there are no pending installments before performing the transfer kindly check the same by using the menu TIPM.
• When we perform inter-sol transactions for TDA accounts i.e., SCSS,TD and MIS accounts we usually get the error as "this office account can only be inquired from other SOLs" as shown

 Example :- For the account number shown in the figure which was transferred from the SOL ID 60000501 to 50000300 for which amount of Rs 80328 is pending the same amount customer want to reinvest in the SOL 50000300 but when we enter the reinvestment account no 500003000387 or postmaster account 500003000340 it is throwing the same attached error.

Solution:-For the said problem the respective sundry office accounts(MIS/TD/SCSS) need to be enable the inter-sol operations which will be taken care by DOP IT Chennai So kindly contact the DOP IT Chennai team to enable the inter-sol operations for sundry office accounts in case of inter-sol transactions.