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Wednesday 28 January 2015

Request of SOL/ROLE/INVENTORY Change in Dop Finacle

Request
Subject Line
Contents of the mail
All requests related to userids are processed after 6pm daily. So, requests received upto 6pm will be processed on the same day and the rest will be processed on the next day evening only. 

Role change of users in same SOL
ROLE CHANGE
SOL ID / Employee id / User id / Present role / New role / Date from which change is required
SOL change of users
SOL CHANGE
SOL ID / Employee id / User id / Present SOL / New SOL / Date from which change is required
SOL change and Role change of users
SOL CHANGE & ROLE CHANGE
SOL ID / Employee id / User id / Present SOL / New SOL / Present role / New role / Date from which change is required
Change of Inventory Authorisation
INVENTORY CHANGE
SOLID / User id of Present Inventory Authoriser / User id of New Inventory Authoriser / Date from which change is required
Additional user creation
ADDL USER
  1. CPC to consider requests from Divisional Offices only and not to process requests sent by SOs directly. This will ensure that the concerned DO is aware of the changes being made in Finacle w.r.t the transfers / role changes.
  2. File sent by offices should be opened before forwarding to CEPT, to ensure that all the prescribed details are filled in the template.
  3. If only supervisor is to be created for the existing counter PA, template is not required but the employee id & userid should be available in the mail; but there should not be any change in the subject line

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