Inquire the Balance of Teller Cash Account of Any Sub Office at Head office in Finacle

To inquire the balance of Teller cash of any SOL is one of the precautionary measures which are described in Directorate Memo NO.25-11/2016-FS-CBS Dated 10.06.2016.

The serial number 13 in the memo may be read as following.

" Teller Cash Account of each Single/ Double handed SO should be checked at HO by a designated PA to ensure that balance has been made as 0."

Many of us will get the doubt how to know the teller ids of sub offices ?

In order to inquire the teller cash balance of the sub offices teller ids follow the below procedure as mentioned.

Step by Step Procedure

• Invoke the menu HACLINQ then the system will show the below screen as shown

• Then click the searcher beside the account id Column as shown

• Then the system will show the below screen as mentioned

• In the scheme code column enter the field as CASH and remove the SOL id of HO and enter the SO SOL ID as shown in the below figure

• Then Finally click on submit then the system will show list of teller ids linked with that SOL(Sub office which is entered) as shown in the below figure

• Then select the each and every teller id to view the final cash balance as shown

• By clicking on the teller id then the system will show below screen as shown

• Click on Ok and then finally click on GO to view the teller balance as shown

• From the above it is clear the final cash balance of the teller account is 0(zero).

Note:- This process should be done in all HO's as per the order and also for all the teller ids of all the SO's under HO.