The Department is implementing core banking in all departmental post offices (around 25,000). The 1.3 lakh branch offices will also be covered by deploying the CBS (Core Banking Solution) mobile application in hand-held devices that are to be supplied to these offices under the Rural ICT stream of the project.
The CBS project will bring in facilities of ATM banking, Internet Banking, Mobile banking and Phone banking to the Post Office Savings Bank customers. Eventually, it will enable POSB customers to perform transactions 24x7 in ATMs and to transfer money from their account to any bank account through NEFT and RTGS on complete roll out of CBS.
M/s Infosys Ltd, the Financial Services System Integrator (FSI) is rolling out CBS and will install 1000 ATMs.
Issue process and operating procedure
The PIN printing Unit has been setup at Bangalore CPC with required infrastructure. The Interim call centre is also being setup at Bangalore CPC to attend to ATM related grievances from ATM Card holders. M/s CMS info Systems Ltd. Mumbai is identified as the vendor for supply of ATM/Debit cards (RuPay). An ATM Reconciliation Centre has also been established at Bangalore CPC.
Download the Operational Hand Book on ATM version 1.1 from the link below.
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