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Saturday, 24 January 2015

CIF Related Commands In Finacle : Finacle Solution

CIF stands for ''Customer Information File''. There are following commands which is using  Finacle given here with description. Please read carefully and feel easy with CIF.

Checking existence of duplicate CIF
CDEDUP
·  Click on Go
·  Give required parameters
·  Click on Proceed
·  System will show the list of CIFs as per the criteria specified.
Creation of CIF
CCRC / CIFCR
·  Function – Add
·  Click on Go
·  Title – Select from searcher
·  First Name – Give surname
·  Last Name – Give name
·  Father name
·  Tax status – Select from searcher based on tax status of the customer
·  Date of Birth – DD-MM-YYYY
·  Pan Card No. – Give pan no. if tax status is selected as Pan Card
·  Gender – Click on relevant Radio Button
·  Income – Give Amount
·  Income Type – Select from drop down menu
·  Occupation Type – Select from drop down menu
·  Doc Type - Select code as relevant from searcher
·  Doc Code – Select code as relevant from searcher.(If UID then UID Auth must – click on radio button Yes / No)
·  Unique ID – Give ID no.
·  If more documents then click on expand button
·  Address details in lines 1, 2, 3 (When address is given in the line 1, using tab move on next field, system will automatically populate Address Valid From and Country fields)
·  Address valid from – Give date from which customer is staying on the address
·  Type Pin Code and City and State fields are auto populated
·  TDS Table Code – Select from searcher based on Tax Status of the customer
·  Primary Relationship Manager ID - CIFRM
·  Click on Submit for verification.
·  Note the CIF ID
Modification Before Verification
CCRC / CIFCR
·  Function – Reject (By Supervisor)
·  Click on Submit
·  User to amend details by choosing Menu Shortcut – CCRC / CIFCR; Function – Modify
Verification of CIF Creation
CCRC / CIFCR
·  Function – Verify
·  CIF ID
·  Click on Go
·  Click on Submit
Modification after verification or modification in existing CIF ID
CMRC / CIFMD
·  Function – Modify
·  Make the necessary amendment
·  Click on Submit for verification
·  Supervisor to verify – Menu CMRC / CIFMD ; Function – Verify
Death of a customer
CMRC / CIFMD
·  Function – M – Modify
·  CIF ID
·  Click on Go
·  Customer Status – Click on Radio Button Deceased
·  Date of Death – Give date of death of the customer
·  Click on Submit to Verify
·  Supervisor to verify – Menu Shortcut – CMRC / CIFMD ; Function – Verify
·  Note: System will automatically suspend the CIF
Suspension of CIF
CMRC / CIFMD
·  Function – S – Suspend
·  CIF ID
·  Reason Code – Select from Searcher
·  Click on Go
·  Click on Submit to Verify
·  Supervisor to verify – Menu Shortcut – CMRC / CIFMD ; Function – Verify
·  Similarly Un-suspend the CIF – Choose Function – U – Unsuspend
Merger of CIF
HCCA
·  Function – Modify
·  Account no. which is to be transferred
·  Click on Go
·  New CIF ID – Give new CIF ID under which the a/c is to be transferred
·  Change name if need be ( In case of death of primary a/c holder or certificate transfer cases)
·  Reason Code – Select from searcher
·  Click on Submit for verification
·  Supervisor to verify – Menu Shortcut – HCCA ; Function – Verify
CIF Search
HCRV
·  Give CIF ID
·  Click on Go – System will fetch the name
·  Click on Go
·  System will show CIF details
·  Click on Account tab
·  Click on Go
·  System will show list of all accounts attached to the CIF
Inquiry on Customer
HCUDET
·  CIF ID
·  Click on Go

source: finaclesolution.blogspot.in

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