- If the customer presented the tax form(15G/15H) even though tax is deducted we have to refund the amount by using the menu HRFTDS.
- Make sure that tax deducted is not uploaded in the income tax traces before refunding the amount to the customer by using the below procedure.
- Menu Shortcut - HRFTDS
- GO
- The following screen will be displayed
- Report To as "PM"
- Refund CIF -
- From A/c Id __________(SCSS A/c ID)
- To A/c Id _________(SCSS A/c ID)
- Include closed a/c as "Yes"
- Accrued TDS as "Yes"
- Tran Type - Transfer
- GO
- The following screen will be displayed.
- Refund A/c Id - SB A/c No. of Customer/ SOL ID + 0340
- Submit
- There is no need of verification at supervisor Level
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