Following are some of the areas where the DOP user has to apply his mind. Please let us know if anything else needs to be added
- All closure screens – the reason for closure is critical as validations are built on to it.
- The Value date for closure is an important field especially for SCSS as we are default populating it to completed months date. The DOP user has to manually change the date if required.
- In case of premature closure of RD a/c where loan is outstanding – the user has to follow the process that is specified in my earlier mail.
- In case of premature closure of SCSS – where Lien has been put for the extra interest – the DOP user has to remove the lien and collect the additional interest.
- In case of NSC issuance – the DOP user has to check for stock availability and then open the account with NC4 or otherwise.
- Opening of new account by Non DOP Cheque – the DOP user has to ensure that the cheque is cleared and then fund the account.
- In case of RD account closure and in case RD default fee is put as Lien – the DOP user has to collect the default fee if the account is not extended for the default period. (this is for migrated RD accounts only).
- In case of duplicate passbook issuance - after updating the duplicate passbook issuance in account maintenance – the DOP user has to collect the charges using HGCHRG,
- In case of dishonor of outstation cheque – the user has to choose the charge event ID as dishonor (Not calculation jus choose the only available value)
- During CIF creation or any account opening - the DEDUP check has to be performed and if more than one CIF is required – the DOP user has to check which CIFS needs to be suspended and which one needs to be continued.
- The PSS benefit has to be chosen as Yes or No during closure in some cases.
- The unpaid interest has to be debited from the respective office account. Choosing the office account – the DOP user has to apply his mind,
- Same 12 applies for discontinued product also.
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