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Tuesday, 21 January 2014

Common Issues in After Upgrade Parcelnet Solution Dated 13/01/2014 in Post Offices

Here with i have listed out the common issues we are facing after upgrade 13.01.2014 

Postman And COD

  • Due to Non availability of the Booking data  in Central sever , We could not receive the elctronic data in delivery office side but article was received physically and kept in Deposit. 

Article was Tracked in ParcelNet Site > Reports->COD Articles

  • Instead of Closing of COD article type as RP in RMS side, We could not receive that Bag as virtually.So that
  • We have to collect the COD article through physically using dummy bag number.
  • Not available in Request Resend Option .
  • It may leads to received Duplicate COD article for invoicing.
  • Some of the COD article Number is available for Request Resend option even it was received in Local database.
  • Even after execute Invoice COD exl, article shows in only Post sorting option and Not in Branch Office invoicing option for Pincode mismatched article.
  • We can Redirect only Pincode Mis-matched article. Some of the COD articles were received wrong address with correct. In such case we could not able to redirect.
  • Not able to  receive and deliver the replacement order of already delivered article with COD amount '0'
  • No clear Instruction was given for COD article amount shown in Postman Module is differ with mention the amount in physically received COD. 
  • Postman Module hangs at the time of invoice Register article, while scan the Article it takes long time to respond or move the cursor to booking office.
  • Most of the Offices RB Bundle Opening error occuring.Run Time error 13, Type Mismatch. 
  • In some Office after fetch Counter booked article not able to invoice the same due to error message shown as article was not received.


In Reports

  • In Reports COD article Delivered list only for Postman Beat and not available for Branch Office.
  • In Reports -> COD -> To Bos , All Bos option not working.
  • In Enquiry COD article type should be added for find the article information.
  • COD register report should be included.

In Despatch

  • In Despatch Module, Could not Close the EPCOD article in EXPRESS Parcel bag Because there is no office showing in Due bags Even udpate the Office & HUB Master through R Net Communication, Same issues exists.  
  • In Some office String or binary data would be truncated Issue occur at the time fetch from Counter.
  • Fetch from Postman it shows an Error Syntax error converting the varchar value xxxxx to a column of data type int.

Suggestion :

For COD Issues:

  • Primary key should be set to avoid the duplicate COD issues.
  • Virtual and Physical data should be maintained in separate table.
  • RMS message data should be avoided to transmit to delivery office.
  • Once article is delivered/despatched at one Office, it should be deleted the same COD message other than delivered/despatched office.
  • All the COD article should able to redirect like Register. 

Postman Hanging issue :

Most offices while invoice the article postman module get hang for long time to respond due to fetch article information from the table.

  • It should be checked particular period, it may be avoided by checking virtually received bag.
  • Old Virtual article information should be deleted automatically for better performance.
Source: http://potools..blogspot.in

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