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Thursday 18 February 2016

RD Closure error - Withdrawal amount exceeds the difference between the principal and lien amount in DOP Finacle



When an RD account is closed we get the error sometimes as " Withdrawal amount exceeds the difference between the principal and lien amount "

Reason:

1.The above problem arises when RD loan principal amount is fully paid before migration i..e., If the loan account is opened before migration ( in Sanchay Post) and the loan amount is fully paid in sanchay post.

2.In this case Loan account number will not be generated during migration but for loan interest LIEN will be marked for the corresponding RD account.

Solution:


1.Before closing the RD account LIEN should be removed by invoking the menu HALM.
2.Invoke the menu HALM and select the function as modify, enter the account number and modify the LIEN amount to 0(zero) submit the transaction.
3.Verify the same in the supervisor using the menu HALM.
4.Charge the LIEN amount as RD loan interest in the SB cash.

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