1.1. Card is not activated
Issue Description: Card is not getting activated.
Solution: For the specified card, if it is personalized, check whether the kit number is entered. As per the functionality kit number should not be entered for personalized cards. Remove the kit number using modify mode in CCMM menu and proceed further. The card will be activated.
If any wrong details have been given, user can use Delete Mode to delete the already existing details and add the correct details again using ADD Mode in CCMM menu.
Check whether the card is in inactive status. If the card is in either Delivered or inactive status then only the card can be activated.








